Our Services
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Our Services
At Broz Travels, we specialize in providing comprehensive travel services to multinational corporations (MNCs). Our team of experienced travel experts has a wealth of knowledge and expertise in handling the complex travel needs of MNCs. We understand the unique challenges and requirements of corporate travel and are dedicated to providing our clients with the best service and value possible.
Corporate Travel Management
We provide end-to-end travel management services, including flight and hotel bookings, car rentals, visa assistance, and travel insurance. Our team is available 24/7 to assist with any issues that may arise during travel.
Meeting & Conference Planning
We can help plan and organize your company's meetings, conferences, and events, including coordinating transportation, accommodation, and event venues.
Group Travel
We can help plan and organize group travel for your company, whether it's for a team-building retreat or a business conference.
Duty of Care
We understand the importance of duty of care and will work with your company to ensure that all necessary measures are in place to protect your employees while they are traveling.
Reporting & Analysis
We provide detailed reporting and analysis of your company's travel spend, including identifying cost savings and trends, to help you make informed decisions about your travel budget.
Online Booking Tool
We provide an easy-to-use online booking tool for your employees to book and manage their own travel, with the option for approval workflow.
Our Firm Resources
State of the Art Technology
We use the latest technology to manage and book travel, including an online booking tool that allows clients to book and manage their own travel, with the option for approval workflow.
Comprehensive Reporting & Analysis
Our reporting system provides clients with detailed insights on travel spend, cost savings, and trends.
Extensive Supplier Relationships
We maintain strong relationships with airlines, hotels, car rental companies, and travel insurance providers to secure the best deals for our clients.
Fleet of over 200 Cars
Our fleet includes a variety of vehicles, from economy cars to luxury vehicles, to meet all client needs.
Experienced Team of Travel Consultants
Our dedicated team is available 24/7 to assist clients and ensure smooth travel experiences.
Duty of Care
We prioritize duty of care and ensure all necessary measures are in place to protect employees while traveling.
Our Drivers
At Broz Travels, our drivers play a vital role in ensuring that our clients have a safe and comfortable journey. Our drivers are carefully selected and trained to provide the highest level of service, and are committed to ensuring that our clients arrive at their destination on time, and in comfort.
Our drivers are experienced professionals who have a wealth of knowledge about the local area and traffic conditions. They are familiar with the best routes to take and know how to avoid traffic congestion. They are always punctual and will ensure that clients are picked up and dropped off at the correct location and on time.
- Providing safe and comfortable transportation, ensuring that clients arrive at their destination on time and in comfort.
- Maintaining the cleanliness and upkeep of the vehicle, ensuring that it is in good working condition.
- Being familiar with the local area and traffic conditions, and taking the best routes to avoid congestion.
- Being punctual and ensuring that clients are picked up and dropped off at the correct location, on time.
- Being friendly and professional, and providing a high level of customer service.
- Being aware of the client's need for privacy and maintaining a safe and comfortable working environment.
- All our drivers are licensed, background-checked, and have been trained in defensive driving. We also have a strict policy on no alcohol and drug usage while on duty. Our focus is on safety, comfort, and reliability, and we take great pride in providing our clients with the highest level of service.
MIS & Reports
At Broz Travels, we understand the importance of accurate and timely reporting and management information (MIS) in order to effectively manage and optimize our travel services. Our Reports & MIS team plays a vital role in ensuring that our clients have access to the information they need to make informed decisions about their travel spend.
- Collecting and analyzing data on our clients' travel spend, including identifying cost savings and trends.
- Creating customized reports that provide clients with detailed information on their travel spend, including breakdowns by department, traveler, and destination.
- Providing real-time data and analytics to support clients' decision making.
- Developing and maintaining our travel management system, which provides a user-friendly interface and easy access to information.
- Establishing and maintaining data security protocols to ensure the protection of our clients' sensitive information.
- Providing regular training to team members on the use of our travel management system and reporting tools.
Our Reports & MIS team is highly skilled and experienced, and is committed to providing our clients with accurate and timely information. We believe that accurate and reliable data is the foundation of effective travel management, and we are committed to providing our clients with the information they need to make informed decisions about their travel spend.
Strong Points
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Wide range of travel services:
Broz Travels offers a wide range of travel services, including transportation, accommodation, and event planning, to meet the diverse needs of our clients.
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Large fleet of vehicles:
We have a large fleet of over 200 vehicles, including sedans, SUVs, vans, and buses, to accommodate groups of all sizes.
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Experienced and professional drivers:
Our drivers are experienced professionals committed to providing the highest level of service and ensuring safety and comfort.
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Customizable travel solutions:
We work closely with clients to understand their needs and provide tailored travel solutions.
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Strong focus on safety:
Safety is our top priority, with strict policies, regular vehicle maintenance, and background checks for drivers.
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Competitive pricing:
We offer competitive pricing for our travel services without compromising on quality.
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Advanced technology:
We use advanced technology to streamline operations and provide real-time reporting on travel spend.
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Strong customer service:
Our team is dedicated to providing excellent service and ensuring client satisfaction.
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Attention to detail:
We pay attention to the smallest details to ensure a stress-free and enjoyable travel experience.
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Flexibility:
We adapt to any situation and always go the extra mile for our clients.
Vendor Responsibilities
At Broz Travels, we work with reliable and trustworthy vendors to ensure the highest level of service. We have strict standards to ensure our vendors meet our high expectations.
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Compliance with laws:
We work only with vendors who comply with all local and national laws, including labor, health & safety, and environmental regulations.
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Insurance coverage:
Vendors have adequate insurance to protect clients in case of accidents or incidents.
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Quality of service:
We collaborate with vendors who have a proven track record of providing high-quality services.
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Reliability:
Vendors are dependable and deliver services on time, ensuring client satisfaction.
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Professionalism:
Vendors are professional, courteous, and respectful of our clients’ needs.
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Safety:
Vendors maintain strict safety standards to protect clients and their employees.
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Continuous improvement:
We encourage our vendors to continuously improve their services to meet the changing needs of clients.
We conduct regular audits and evaluations of our vendors to ensure they meet our high standards. Reliable vendors are essential to providing top-level service and client satisfaction.
Ongoing Responsibilities
At Broz Travels, we understand that our responsibilities go beyond simply providing transportation and other travel services to our clients. We have ongoing responsibilities to ensure that we are providing the highest level of service and meeting the needs of our clients.
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Maintaining and updating our fleet of vehicles:
We regularly maintain and update our fleet of over 200 vehicles to ensure that they are in good working condition and meet the needs of our clients.
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Training our drivers:
We provide regular training to our drivers to ensure that they are up-to-date on the latest safety and customer service practices.
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Staying current with industry trends:
We stay current with industry trends and updates to ensure that we are providing the latest and most efficient services to our clients.
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Monitoring and managing our environmental impact:
We are aware of the environmental impact of our services, and we are taking steps to minimize our carbon footprint and reduce our environmental impact.
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Managing our finances:
We manage our finances responsibly to ensure that we are able to provide our clients with the services they need at a competitive price.
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Maintaining client relationships:
We maintain positive relationships with our clients by providing them with regular updates, and by being responsive to their needs and concerns.
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Managing our vendors:
We are responsible for managing our vendors and ensuring that they meet our high standards for quality and reliability.
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Compliance with laws and regulations:
We are committed to comply with all laws and regulations that apply to our business and industry.
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Providing excellent customer service:
We are dedicated to providing excellent customer service and going above and beyond to meet the needs of our clients.
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Continual improvement:
We are committed to continually improving our services, operations and processes to meet the changing needs of our clients.